Customer Service at JSG Oceana Glass

At JSG Oceana, LLC we know that quality alone cannot ensure our success. People are our most important asset. From our glass designers and engineers to our factory workers and customer service representatives, every employee brings to the table an attitude of doing it right and doing right by our dealers and customers.

As it has been for over a century, Jeannette Specialty Glass / JSG Oceana LLC is here to build a relationship of success with our dealers and customers and to look forward to new innovations in the development of exceptional product lines.

Each JSG Oceana product is warranted to be free of defects, and our customer service representatives are ready to answer your questions and assist you with product decisions.

Helpful Links

When considering the purchase of JSG Oceana glass home decor products, areas on this website you are certain to find helpful include:

• Kitchen & Bath Dealer Locator - Find the JSG Oceana Glass Kitchen and Bath showroom and dealer nearest you.
• Tabletop and Giftware Distributors help you to find the nearest dealer.
• Frequently Asked Questions about Kitchen and Bath and Frequently Asked Questions about Tabletop and Giftware - We have the answers to your concerns.
• Warranty - Learn about our limited one year warranty.
• Care & Cleaning - Soap and water is about all it takes.
• Testimonials - No one can say it better than our satisfied customers.
• Glossary - A glossary of glass manufacturing terms.
• How to Buy JSG Oceana Glass - Let us assist you in getting the best glass home decor products on the market today.

Quality and Customer Care

At JSG Oceana Glass, LLC, we encourage you to Contact Us with any questions or concerns you may have. Our customer representatives know glass and are ready to advise you as to the best of JSG Oceana’s glass home decor products available for your next project.

Whether you are building your dream home, remodeling, or seeking that perfect touch of creative elegance, JSG Oceana has captured your dream. You can see it in the gemlike reflections of our unique glass products. For classic beauty, durability, and value, there is no substitute for a glass bathroom sink, kitchen sink, or selection of stunning glass tiles from JSG Oceana Glass. Beautiful spaces come together around our vanities, tabletops, glass tiles, stepping stones, floor medallions, and more.

All JSG Oceana glass home decor products are made of JSG Oceana “Hard Roc” glass, a unique formulation of borosilicate glass created by Jeannette Specialty Glass. Borosilicate glass is the oldest glass to show high resistance to sudden temperature changes. In fact, borosilicate is the glass of choice for refrigerator to oven cookware. JSG Oceana sinks and tile can withstand repeated temperature changes between 0° and 212° F without damage. Unlike soft soda lime, Borosilicate is highly resistant to chemical corrosives and can be cleaned with any commonly used household or commercial strength product. JSG Oceana glass therefore will NOT become cloudy or rust marked over time. Borosilicate glass is both stain and stretch resistant.
 

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