Warranty Information for JSG Oceana Glass Products
Welcome to JSG Oceana’s warranty page. If you have any questions or concerns with regard to the durability and appropriateness of JGS
Oceana glass home decor products as a part of your next remodeling or construction project, please don’t hesitate to Contact Us.
Limited One-Year Warranty
JSG Oceana Glass products, including our glass sinks, glass tiles, and glass home decor items are warranted free of manufacturing defects.
JSG Oceana LLC will, at its election, repair, replace, or make appropriate adjustment where
JSG Oceana LLC inspection discloses any such defects occurring in normal usage within one year after installation.
JSG Oceana LLC is not responsible for installation or removal costs.
Slight variations including crystalline material and air bubbles are
common contributions to the aesthetic value of our glass and they
are not defects.
Proof of purchase requires the original sales receipt from the original consumer purchaser and must accompany all warranty claims. To obtain warranty service, contact
JSG Oceana LLC either through your dealer or Plumbing Contractor, or by writing:
JSG Oceana LLC
Attn: Customer Service Department
215 N. Fourth Street,
P.O. Box 99
Jeannette, PA 15644.
Implied warranties, including that of merchantability or fitness for a particular purpose, are expressly limited in duration to the duration of this warranty.
JSG Oceana LLC disclaims any liability for special, incidental or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation or special, incidental, or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
This limited warranty provides specific legal rights as they apply within the USA, and other rights may be available, but may vary from country to country.
This is our exclusive written warranty.
JSG OCEANA LLC, JEANNETTE 15644
Quality and Durability
All JSG Oceana glass home decor items are made of
JSG Oceana “Hard Roc” glass, a unique formulation of borosilicate glass created by Jeannette Specialty Glass. Borosilicate glass is the oldest glass to show high resistance to sudden temperature changes. In fact, borosilicate is the glass of choice for refrigerator to oven cookware. JSG
Oceana sinks and tile can withstand repeated temperature changes between 0° and 212° F without damage. Unlike soft soda lime, Borosilicate is highly resistant to chemical corrosives and can be cleaned with any commonly used household or commercial strength product. JSG
Oceana glass therefore will NOT become cloudy or rust marked over time. Borosilicate glass is both stain and stretch resistant.
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