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JSG Oceana Glass ReturnsJSG Oceana Glass, LLC is committed to Customer Service and to the satisfaction of our dealers and their CUSTOMERS: All Returns must go through an authorized JSG Oceana Dealer. Contact your dealer directly to request a return. All Returns must be approved.When a returned is desired, the Dealer must first contact JSG Oceana, at 724.523.5567 for a Return Authorization Number (RGA). Authorization must be obtained and granted before credit is applied to your account. No cash refunds will be issued. Any product that arrives without a Return Authorization Number will be refused at the dock. Absolutely NO accounts will be credited by returns without RGA Number. Return ShippingPlace the item securely in the original package and include all paperwork, parts, and accessories. RGA Number must be displayed on the package. Insure your return package and remember to retain a copy of the tracking number. All packages must be returned to the JSG Oceana warehouse at: 102 Jayhawk Drive Packages shipped to the office location will be refused at dock. Contact UsPlease do not hesitate to Contact Us with any questions or concerns you may have about the return process. |
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